FAQs
How long does shipping take?
Our standard shipping typically takes 3-5 business days for domestic orders. Please note that shipping times may vary based on your location and any potential shipping delays.
How can I track my order?
You can easily track your order by using the tracking number provided in the shipping confirmation email. Simply click on the tracking link in the email, and it will direct you to the courier's website, where you can monitor the real-time status and location of your package.
Can I cancel my order after I already paid?
Once an order is placed and payment is processed, it enters our system for quick fulfillment. You can cancel the order only before it gets shipped, Once shipped it may not be possible to cancel. However, if you need assistance in cancelation after the product gets shipped or any issue/query, please contact us at customersupport@alphawear.shop as soon as possible, and we'll do our best to assist you.
How can I contact you?
We're here to help! You can reach our customer support team through the following channels:
- Email: customersupprt@alphawear.shop
Our team will get back to you within 24 hours.
Do you ship internationally?
Not right now!